Frequently Asked Questions
Still have questions? Before contacting us you might want to look through the questions and answers in this section.
Please click on the questions in order to read the answers.

Who may be a client of ?
Everyone may be a client of, but he\she must be not less 18 years old.

How may I become a client of ?
You may become a client of and it is totally free of charge. All you need is to sign up and fill all required fields.

Is it free of charge to open an account?
Yes, it is totally free of charge.

I have trouble during registering. What shall I do?
Check that you have entered the correct information. Displayed errors may help you. The system shows where you made mistakes.
Sometimes it could be browser issue. Try to change your browser or turn off any translator if you use it.
If you need further assistance don't hesitate to contact us

How long does it take to make my client account active?
Your account will be active immediately after registration.

How may I access my account?
You may log into your account by clicking the link Login and enter your username and password.

May I change my account details?
You may change your account details on Edit Account page.

How secure user accounts and personal data?
All stored data on our servers remains protected via encryption technology all the time.
All account related transactions done by our clients are mediated exclusively via secured internet connections.

What if I can't log into my account because I forgot my password?
Click password recovery link, type your username or email and you should receive reset password link.
If you haven't receive password reset link check your spam folder or contact our support service.

How many accounts can I open on the site?
Any client can have only one account per IP/Family/Payment account. In the event of multiple registrations from your device we have rights to suspend all of your accounts.

How may I make a deposit?
You may make your deposit on Make Deposit.
Type desired amount in the 'Amount' field, choose payment system and click 'Confirm'. Follow further instructions of your payment system.

When the deposit should be activated?
Your deposit should be activated immediately if you use Payeer or Perfect Money.
If you use cryptocurrencies it could be some time lag which is required for getting confirmations by the cryptocurrency network.
For deposits in cryptocurrencies we need at least 3 confirmation.
If your deposit hasn't appear in your account for a long time, please contact us.

How many deposits can I make?
You can make unlimited deposits.

Do you have any limits for an investment amount?
The minimum investment amount is only $20 and there is no maximum amount per transaction.
Also you may have as many deposits as you want. So there is no maximum for your investment portfolio.

May I have several deposits at the same time?
Yes. You can.

May I make direct deposit from my account balance (reinvest my profit)?
Yes, sure. You may reinvest your profit from your account balance.
In order to make a deposit from your account you need to select 'Deposit from Account Balance' on Make deposit page in your Member area.

Which electronic currencies do you accept at the moment?
How can I withdraw my profit?
In order to withdraw your profit you need to withdrawal request on Withdraw page in your member area.
Please type withdrawing amount and choose payment system which you have used for making your deposits.

How soon after the withdrawal of the request will appear money on my payment account?
All withdraw requests are processed instantly.
In case of server issues, the withdraw requests will be processed manually within 24 hours.

Do you have any withdrawal limits?
No. We don't have any withdrawal limits and it is totally free of charge.

Do you have any withdrawal minimum?
For Perfectmoney and Payeer Minimum withdrawal is $1
Bitcoin minimum withdrawal is $5
Other crypto currencies minimum withdrawal is $2

Do you charge any fees from withdrawals?
No, we don't charge any fees for withdrawal.

Do you have any hidden fees?
No, we don't have any hidden fees.

Do you have any affilate program?
Yes we have an affilate program and it is 6% - 2% - 1% from deposit of your referral.

When my affiliate bonus will be paid?
Affiliate bonus will be paid to your account balance as soon as your referral processes his deposit from external processor.

Can i earn referral commission without making a deposit ?
Yes. You can. You can earn referral commission even if you have not made a deposit into investment plan.


OUR Company

For Premium Members
23 Albert Embankment, Vauxhall, London, United Kingdom, SE1 7TJ

© BIT ARROW LIMITED 2020 - 2021. All rights reserved.